Case Manager Essentials Collection

Case Managers are an integral part in shelter work as they provide care coordination for each resident. In the Case Manager Essentials Collection, we will discuss the five functions of case management and how to create a collaborative approach to identifying service resources.

Courses in this Collection include:

  • The Role of the Case Manager
  • From Referral to Intake
  • New Resident Orientation
  • Resident Files
  • Individual Safety Planning
  • Informed Consent
  • De-escalation & Conflict Management
  • Homeostasis
  • Principles of Trauma Informed Care
  • Structure and Charter of the Care Team
  • Your Therapeutic Community
  • Triune Care Model

Case Manager Growth Collection Now Available
Case Manager Performance Collection Now Available